April 24th, 2020: Feature Friday on YouTube with Matt- How to Create a Call

Beacon Software is known for making dispatchers more efficient and making drivers more accountable. This Feature Friday, Matt explains How to Create a Call! Creating a call helps dispatch easily assign a driver a job, and will dramatically cut down on time and energy. This tutorial will review:

  • All of the Dispatch Anywhere call features
  • An overview of the "Dispatch" screen
  • An overview of each tab on the “Call Entry” screen

Dispatch Anywhere Demo- Matt will also review the New Service Request Portal. This handy feature allows customers to create a service request themselves, saving dispatchers from manually creating a call.

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